Set Objectives, Prioritize, Engage Stakeholders and Benchmark Current Operations

Working closely with the customer, InTEROS first determines overall project objectives, transforming this input into a detailed project scope and delivery requirements.

Based on specific customer needs, InTEROS identifies business requirements both for today and for tomorrow – including all business drivers, customer expectations, partner relationships, industry competition, client competitive advantages, etc. – setting a prioritization strategy that delivers a solution meeting criteria for both current and future time periods.

Next, InTEROS creates a cohesive enterprise view of all projects and resources, working with the customer to fully understand and document other current competing projects (in resources, monies, etc.). Prioritizing with the customer from an enterprise-wide point-of-view helps ensure successful implementation of the solution.

InTEROS believes that an effective way to mitigate risk is to identify stakeholders and get them involved. Working with the customer, InTEROS learns which parties within the enterprise -- and outside -- will be affected by the project. Integrating these individuals into the program in positions ranging from advisory to direct involvement is key to achieving a successful solution.

Because an enterprise needs to know where it is coming from in order to recognize when it reaches the desired solution, InTEROS benchmarks current operations. Again, working with the customer, InTEROS measures the areas of the enterprise, both inside and outside, that will be affected and documents the desired outcome. With these benchmarks in place, InTEROS can measure the actual outcome following solution deployment of the solution.